Oku Retail app

Account & data deletion

To delete your Oku account and associated activity records, email our support team with your registered sign-in method and user ID.

Or email support@oku.trade directly.

How to request deletion

  1. Find your user ID

    Get your user ID from the Oku app and note the sign-in method registered to your account.

  2. Email Oku support

    Email support@oku.trade to request deletion. Include:

    • Your registered sign-in method.
    • Your user ID from the app.

    Our support team will help verify your request and complete the deletion process.

What happens to your data

Deleted

Your account and linked activity

When your deletion request is completed, we delete:

  • Your Oku user account.
  • Records directly linked to your activity.

May be retained

Anonymized data

Anonymized data that no longer identifies you may be retained after your account is deleted.